Several months ago… I was sitting in an amenity workshop. I had come to present key customer segments motivation and macro-trends as the foundation for a community amenity program. When the workshop portion began, the client leadership came back with “ok are we going to have a BIG club like so & so …OR something […]
By now everyone with 3 miles of a ‘marketing-type’ has heard the much bantered term “2-way conversation”. Yes it was buzzy & now a touch tedious. STILL, it is oh-so-surprising how many brands demonstrate confusion on the concept. Below is a review of the concept to inspire teams to take their social media marketing to even higher levels.
If you know your customer, you can do great things. If you don’t -well… Creating Buyer Personas is the first step to an effective marketing & content strategy. Understanding your customers’ wants and needs gives you the opportunity to create something that wows customers & is valued While this post is slanted to real estate development and the home building industry, the approach crosses categories and gets to the heart of what business should be based on – The Customer.
We’ve all had times where we go in with one understanding of a product and after experiencing it further – we completely change our minds. Here’s a look at what really shapes brand perception as seen in the launch of a gorgeous new community called Lambert Ranch . From context- to marketing- to delivery, it all matters. (While the pictures will give you a hint of what Lambert Ranch is like, to experience in real life is oh-so-recommended.)
The Coca-Cola Company has decided to move from “Creative Excellence” to “Content Excellence” in marketing for two reasons: 1) the new media landscape and 2) to transform one-way storytelling into dynamic storytelling. Step One – they’ve outlined their brand strategy brilliantly for all to see. [click to continue…]
As social media changes so rapidly, perhaps a current overview on the active platforms may be helpful. Below is another great infographic by Flowtown & ColumnFive . some notes While strong on fundamentals, a few “misses” & thoughts on the graphic… LinkedIn…the world’s largest professional network on the Internet with more than 150 million members. This […]
Part of “a great place” – a series of engaging spaces for consideration…and perhaps inspiration for the people who build places everyday. “How much design is too much design?” – the on-going challenge in building any product, including places. At the end of the day, development is a business and a major economic driver with employees, suppliers, contractors and […]
“insanity: doing the same thing over and over again and expecting different results.” -Albert Einstein So why is this the first thing I write in what is supposed to be an inspiring marketing blog on the latest best practices out there? Well – it’s a bit of tough love if you will. As the building […]
Today people shop and buy differently thanks to the internet – unsurprising. However when two landmark studies quantify the process of shopping, some surprises that have big implications to marketing emerge. Let’s start with the old thinking to better understand what’s new. (Will it be “Fun”? Of course it will. ;) BOTTOM-LINE: Marketers need to […]
Below are a few of the brands in real estate that really “get social media” and why they are so engaging. (To find these inspiring examples, the following were reviewed: public builders, 2010 JD Powers listed builders for Southern California and their top regional builders and more.)
some social homebuilders…
Perhaps you know someone who shuns social media, but doesn’t really understand what it is they are rejecting. Then there are those who recognize the various social media names – enjoy Facebook perhaps – but they are still a bit fuzzy on what people use the various channels for. They know something interesting is happening… […]
what is a ‘brand’?
A Brand – is what people perceive about a product or a company. It’s everything that’s been heard, seen…felt about it. It’s your reputation from yesterday & today. To really get this – If you’re not metaphorically “standing in front of your audience” with promotion and people understand, like and/or talk about you positively – that’s worth something to your bottom-line. It’s known as positive brand equity.
However- if when you “leave the room”, the real stories come out and you’re basically looking like a jerk – well no logo is getting you out of that.
I may live in one of the most branded towns in the U.S.. Afterall, Huntington Beach threw-down with Santa Cruz to capture the trademark on “Surf City USA” . However – every year about this time, the big guns come to town with the US Open of Surfing and school everyone on brand experience. It’s about that time again […]
Location-Location-Location. Ok -sure, but let’s get more specific. Recently, the National Building Museum concluded a survey to better understand how people interact with the built environment – your home, neighborhood, and city. The initiative was called Intelligent Cities and delves into the subject of home choice. They added a new spin with the opening questions: “What were […]
Ahem… “The full-page (& really pricey) real estate ad in the weekend paper is dead. Yep- Even for Grand Openings.” A friend lamented the other day, “They put another full-page ad in the paper…and were able to track 13 guests to the models. I don’t get why we are still putting money into newspapers.” My guess is that […]
“a great place” – a series of engaging spaces for consideration…and perhaps inspiration for the people who build places everyday. hello high line park , nyc What started in the 1930s as a rail freight line lifted 30 feet over New York’s Manhattan known as the High Line, became a public eyesore in the mid-1990’s. A story that could have sadly […]
“a great place” – a series of engaging spaces for consideration…perhaps inspiration for the people who build spaces everyday. meet replay Replay, an Italian denim company, reaches new heights in brand experience in their stores and view them as key to developing & quickly conveying their brand. The company seeks to redefine the traditional concept of a store as a mere […]
Homebuilders with Klout and What’s Klout?
the science of email findings
a great city starts with 1 question
Is your brand “remarkable” ? A huge question that in today’s marketplace really asks “Are you engagingly marketable?” Communication is now overflowing with irrelevant clutter; providing instant transparency; and social media allows everyone to comment with just a click. For this environment – let’s redefine the word “remarkable”. “re·mark·a·ble:(adj) worthy of remarking on.” If something is remarkable – talking about it, actually makes you more interesting . Let […]
Great Comparison Tool for US Generations…
Recently, I needed to understand the scope of social media use by generation. Given the broad definition of social media (social networks, blogs, collaboration tools, wiki, video/image sharing and so much more), the focus was narrowed to social networks. Social networks are online communities such as Facebook, LinkedIn, Twitter, MySpace, Ning niche networks, etc.. The suspicion was that Boomers would not be participating on […]
So, Zappos.com sent me a FREE culture book. There is a reason they reached $1B …
Technology is humanizing companies like never before. New media…